Emotions in Conflict

By Randy Rodriguez The following names have been changed to protect the identities of those involved. Emotions played a big part in one of the first cases I opened. The parties, “Michael” and “George” came into mediation because Michael, a contractor, was not paid the amount that he was verbally promised for his work, while George, the …

APADRC 40-Hour Basic Mediation Training Registration

When communication breaks down and conflict arises, how can you address it constructively? What steps can you take to improve your communication and conflict resolution skills? The APADRC is offering a 40-hour Basic Mediation Training with an emphasis on building cross-cultural competency. Open to all members of the community, this highly interactive training will introduce …

Four Ways to Improve Your Constructive Feedback

Four Ways to Improve Your Constructive Feedback By Jennie Li Giving (and receiving) feedback is an important aspect of developing ourselves personally and professionally. However, it can often be a source of anxiety and contention, especially when presented without tact. In this article, we’ll examine some ways to help smooth out your feedback style. 1.       …

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